Edverse
Website: https://edverse.asia/
Last Updated: 24 October 2026

1. Introduction

Welcome to Edverse (“Edverse,” “we,” “us,” or “our”).

Edverse operates an online learning platform that provides access to educational courses, professional development programs, digital learning resources, assessments, and related services.

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you visit our website, create an account, enroll in a course, purchase a service, or contact us.

This policy applies to visitors, registered learners, course purchasers, instructors, business customers, and other individuals who interact with our website and services.

By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent for particular processing activities, we will seek that consent separately.

2. Personal Information We May Collect

The information we collect depends on how you interact with Edverse.

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Identity information: Name, username, and other identifying details you provide.
• Contact information: Email address, telephone number, and business contact details.
• Account information: Username, account preferences, profile details, and authentication-related information.
• Learning information: Courses enrolled in, course progress, quiz results, assignment submissions, completion status, and certificates.
• Transaction information: Purchased courses, order history, payment status, transaction references, and refund requests.
• Communication information: Messages, inquiries, feedback, complaints, and information you provide when contacting our support team.
• Business information: Organization name, job title, and other details supplied when requesting corporate training or business services.

Please do not provide personal information that is unnecessary for the relevant service.

2.2 Payment Information

When you purchase a course or other service, payment information may be processed by our selected payment provider.

Depending on the payment method, we may receive transaction identifiers, payment status, billing details, and limited payment-related information.

Full payment card details are generally handled by the relevant payment provider when its payment system is used. The information actually collected depends on the payment method and integration implemented on our website.

2.3 Learning and Course Activity

To deliver and administer our educational services, we may process information about your use of our learning platform, including:

• Courses you access or purchase.
• Lessons viewed and course progress.
• Quiz, assignment, and assessment results.
• Course completion records and certificates.
• Interactions with learning features, where recorded by our platform.

We use this information to provide course access, monitor progress, administer assessments, issue certificates where applicable, and provide learner support.

2.4 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically by our hosting provider, WordPress installation, security tools, or other enabled services.

This may include:

• Internet Protocol (IP) address.
• Browser type and device information.
• Operating system and general technical information.
• Pages visited and interactions with website features.
• Access timestamps and server logs.
• Cookies and similar technologies, where enabled.

The specific information collected depends on the website configuration and services in use.

3. How We Use Personal Information

We may use personal information for the following purposes:

3.1 Providing Educational Services

• Creating and managing learner accounts.
• Registering learners for courses.
• Providing access to course content and learning resources.
• Tracking course progress and administering assessments.
• Managing completion records and issuing certificates where applicable.
• Delivering services purchased through our platform.

3.2 Processing Transactions

• Processing course and service purchases.
• Maintaining order and transaction records.
• Managing refunds, cancellations, and payment-related inquiries.
• Preventing fraudulent or unauthorized transactions.

3.3 Communicating With You

• Responding to inquiries and support requests.
• Sending account-related and course-related notifications.
• Communicating important service changes.
• Providing information about purchases, enrollments, and course access.

Where required, we will obtain your consent before sending promotional communications. You may opt out of marketing messages using the available unsubscribe method or by contacting us.

3.4 Improving Our Website

• Maintaining and improving platform functionality.
• Understanding how users interact with our website.
• Troubleshooting technical problems.
• Evaluating course and service performance.
• Improving user experience and educational offerings.

Where appropriate, we may use aggregated or de-identified information for analysis and service improvement.

3.5 Security and Legal Compliance

• Protecting accounts, systems, and learning materials.
• Detecting suspicious activity and preventing fraud.
• Enforcing our Terms and Conditions.
• Responding to lawful requests from competent authorities.
• Establishing, exercising, or defending legal claims.

We will use personal information only for purposes that are appropriate and permitted under applicable law.

4. Legal Grounds for Processing

Where applicable law requires a legal basis for processing personal information, we will rely on an appropriate basis depending on the circumstances.

These may include:

• Contractual necessity: To create your account, provide purchased courses, process transactions, or deliver requested services.
• Consent: Where you have given consent for a particular purpose, such as certain marketing communications or optional cookies.
• Legal obligations: To comply with applicable accounting, tax, regulatory, or other legal requirements.
• Legitimate interests: Where legally permitted, for purposes such as platform security, fraud prevention, service improvement, and responding to inquiries, provided applicable rights and protections are respected.

Where processing relies on consent, you may withdraw that consent where legally permitted. Withdrawal does not affect processing lawfully carried out before withdrawal.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality and improve your browsing experience.

Depending on the services enabled, cookies may be used to:

• Maintain login sessions.
• Support account registration and authentication.
• Remember preferences.
• Support shopping cart and checkout functionality.
• Maintain website security.
• Measure website performance or usage, where analytics tools are enabled.

Some cookies may be necessary for the website to function, while others may be optional.

You can manage cookies through your browser settings. Where required by law, we will provide appropriate choices or consent mechanisms for non-essential cookies.

Disabling certain cookies may affect login, checkout, course access, or other website features.

6. How We Share Personal Information

We do not sell personal information to third parties as a business practice.

We may share personal information where reasonably necessary for the purposes described in this policy.

6.1 Service Providers

We may share relevant information with service providers that help us operate our website and deliver our services, including:

• Website hosting and infrastructure providers.
• Payment processors.
• Email and communication service providers.
• Website security and maintenance providers.
• Analytics or performance services, where enabled.
• Customer support and business administration providers.

Service providers should receive only the information reasonably necessary for their assigned functions and are subject to applicable contractual or legal obligations.

6.2 Instructors and Course Administrators

Where necessary to deliver a course, instructors or authorized administrators may access relevant learner information, such as enrollment details, course progress, assignments, and assessment results.

Access should be limited to information needed for course delivery, assessment, support, or administration.

6.3 Legal and Security Disclosures

We may disclose information where required by applicable law, a valid legal process, or a lawful request from a competent authority.

We may also disclose relevant information where reasonably necessary to investigate fraud, protect the security of our platform, enforce our rights, or protect the rights and safety of users or other individuals.

6.4 Business Transfers

If our business or relevant assets are reorganized, transferred, or acquired, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

7. International Data Transfers

Some of our service providers may store or process information outside Cambodia.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and subsequent processing are handled in accordance with applicable legal requirements.

The safeguards available may depend on the destination country, the service provider, the nature of the information, and applicable law.

If you require more information about a particular international transfer, you may contact us using the details in Section 15.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on the type of information and the reason it was collected.

For example:

• Account information: Retained while your account is active and for a reasonable period afterward where necessary.
• Learning records: Retained as needed to administer courses, maintain completion records, resolve disputes, and provide appropriate learner services.
• Transaction records: Retained as necessary for accounting, tax, financial administration, and legal obligations.
• Support communications: Retained for a reasonable period to respond to inquiries and maintain relevant records.
• Technical logs: Retained according to operational, security, and hosting requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal obligations and legitimate retention needs.

Deleting an account may not immediately remove records that we are legally required or otherwise permitted to retain.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on our systems and configuration, these measures may include:

• Access controls and account authentication.
• Website security and software updates.
• Secure connections using HTTPS where properly configured.
• Restricted access to administrative functions.
• Backups and recovery procedures where implemented.
• Monitoring and investigation of suspicious activity.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

We will respond to suspected security incidents and take appropriate steps as required by applicable law.

10. Your Privacy Rights

Subject to applicable law and the circumstances of your request, you may be entitled to:

• Request information about personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where appropriate.
• Object to or request restriction of certain processing where legally available.
• Withdraw consent where processing is based on consent.
• Request a copy of certain information you have provided, where applicable.
• Raise a concern or complaint about how your personal information is handled.

To exercise a privacy right, contact edverseasia@gmail.com and describe your request.

We may need to verify your identity before responding. We will respond within a reasonable period and in accordance with applicable law.

Some information may need to be retained where required by law or where another lawful basis applies.

11. Children’s Privacy

Edverse provides educational services, and some courses may be relevant to younger learners.

Where a learner is a child or otherwise requires parental or guardian authorization under applicable law, the necessary consent or authorization must be obtained before collecting or processing the child’s personal information where required.

Parents or legal guardians who have questions about a child’s information may contact us at edverseasia@gmail.com.

We will take appropriate steps to address verified concerns involving children’s personal information in accordance with applicable law.

Please do not submit a child’s personal information unless you are authorized to do so.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, external learning resources, or integrated services.

We do not control the privacy practices of independent third parties. When you visit or use an external service, its own privacy policy and terms may apply.

We encourage you to review those policies before providing personal information to third-party services.

13. Marketing Communications

We may send service-related communications necessary to operate your account or deliver purchased services.

Where permitted, we may also send updates about new courses, educational resources, promotions, or other Edverse offerings.

You may opt out of promotional communications using the unsubscribe instructions included in the message, where available, or by contacting edverseasia@gmail.com.

Opting out of marketing will not necessarily stop essential account, transaction, security, or course-related communications.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, data practices, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page and provide additional notice where appropriate or required by law.

We encourage you to review this page periodically to stay informed about our privacy practices.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

Business/Platform Name: Edverse

Website: https://edverse.asia/

Email:edverseasia@gmail.com

Additional Email: edversecam@gmail.com

Telephone: +855 70 424 447

Business Address: #21D, St. 460, Group 22, Village 4, Sangkat Toul Tompoung I, Khan Chomkar Morn, Phnom Penh, Cambodia.

Please include sufficient information to help us understand and respond to your inquiry. Do not send passwords or unnecessary sensitive information by email.

We will make reasonable efforts to respond within a reasonable period and in accordance with applicable law.

Thank you for trusting Edverse with your learning journey.